How to tell if a product is counterfeit
Product: Accell UltraAV DisplayPort to VGA Active Adapter
Part Number: B101B-003B & B101B-003B-2
It has been discovered that the Accell UltraAV DisplayPort to VGA Active Adapters were being counterfeited and sold through the online merchants. These counterfeit Accell products do not meet the standards of quality and performance you expect from Accell and are not AMD-Eyefinity validated.
What to look for:
On the authentic product, the Accell logo is imprinted on the DisplayPort connector shell as shown on the right. The counterfeit product does not have an Accell logo
The authentic Accell UltraAV DisplayPort to VGA Active Adapter will be packaged in Accell's signature triangle-shape retail blister package as shown below.
The authentic Accell UltraAV DisplayPort to VGA Active Adapter may also be packaged in a poly bag package with a colour sticker as shown below.
Steps to take if you have purchased a counterfeit Accell product
If you have purchase a counterfeit product, please return it to the reseller for a refund. These products are often of poor quality and may not work correctly or meet the high quality you expect. We are unable to service counterfeit products and support the warranty you may have received from the reseller. Counterfeit products are not covered by Accell's manufacturer's warranty. Alert us to counterfeit Accell products Accell is focused on preventing sales of counterfeit products.
If you believe you may have purchased a counterfeit product or believe someone is selling counterfeit Accell products, please notify us here